Frequently Asked Questions

Your Questions, Answered with Care

1. What does Oregon Senior Care Advisors do?

We are a nurse-led senior care referral service that helps families find the right care setting—whether it’s assisted living, memory care, independent living, or a residential care home. We listen closely, assess your needs, and connect you with trusted local providers that fit.

2. Is your service really free? How does it work?

Yes, our service is 100% free to families. We’re compensated by licensed senior care communities after a successful placement—never by the families we help. That means you receive expert, unbiased guidance at no cost.

3. What types of care do you help with?

We help families explore and compare options including:

• Assisted Living

• Memory Care

• Residential Care Homes (Adult Foster Homes)

• Independent Living

We also provide referrals for in-home care and other community-based services as needed.

4. What’s the best way to contact you?

The best way to get started is by booking a free consultation through our website. This allows us to prepare and give your situation the time and attention it deserves.

If you prefer, you can also call us directly at [insert phone number] to speak with a licensed Nurse Advisor.
We’re here to support you in whatever way feels most comfortable.

5. Who will I speak with when I reach out?

You’ll be connected with a licensed Nurse Advisor who will take the time to understand your specific needs and walk you through every step of the process.

6. What areas do you serve?

We currently serve families throughout Oregon, including Portland, Salem, Eugene, and surrounding communities. If you’re not sure whether we can help in your area, just ask!

7. How long does the process take?

Every situation is unique, but many families find the right care within a few days to a couple of weeks. We move at your pace and provide ongoing support throughout the transition.

8. Can you help if I’m in a time-sensitive situation?

Yes. We regularly assist families facing urgent decisions due to hospital discharges, sudden health changes, or caregiver burnout. Our team is equipped to respond quickly and compassionately.

9. What makes you different from national placement services?

We’re locally based in Oregon and led by licensed nurses who understand both the clinical and emotional sides of senior care. Our recommendations are always personalized—not based on algorithms or sales quotas.

10. Do you tour communities with families?

We can help coordinate and schedule tours, and depending on the situation, your Nurse Advisor may join virtually or guide you on what to look for. We remain involved before, during, and after the transition.

11. What if I don’t know what level of care is needed?

That’s okay! You can take our short quiz to get personalized suggestions, or connect directly with a Nurse Advisor who will help you determine what care type best fits your loved one’s needs.